FAQ

PAYMENT

How do I pay for my order? Is it secure?

Our checkout process uses Shopify Payments or PayPal, two of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as Shopify or PayPal.

We accept Visa, Mastercard, Discover, American Express and Diners Club which adds another layer of protection. So all in, your order and your information is super secure!

AFTER ORDERING

What is this store's exchange policy?

FOR MOST PRODUCTS: we offer a 15 day exchange policy. If you would like to exchange your product just email us and we will provide you with a return address. We will email you a label for the return.

Please note, any product which has intimate/health usage (shape-wear, exfoliators) are not covered due to hygiene concerns.

We STRONGLY recommend looking at the sizing guidelines outlines in the product description before purchasing. 

My order hasn’t arrived yet, what do I do?

If it is beyond the estimated shipping times since you have placed your order, just email us with your order number at brendy@boldyourbeauty.com and we will start checking it ASAP.

What if something is wrong with my order?

If you have a problem with an order from this store, please get in touch with us directly at brendy@boldyourbeauty.com ASAP and we will help you!